Zharova Shipping Policy
At Zharova, we prioritize delivering your luxury sandals with care and efficiency. Each pair is crafted by Italian artisans, and we aim to reflect that quality in our shipping process.
Processing Time:
- All orders are processed within 1-3 business days.
- Processing times may be slightly extended during holidays or sales periods, but we strive to keep delays to a minimum.
Shipping Options and Delivery Times
Enjoy free shipping on all orders with the following delivery options:
Domestic Shipping (UAE):
- Standard Delivery: 1-3 business days
International Shipping (Express Only):
- Express Delivery: 3-5 business days
Please note that international delivery times are estimated and may vary depending on customs procedures.
Customs and Import Taxes
For international orders, customs or import taxes may apply depending on your country’s regulations. Customers are responsible for any additional fees once the order reaches its destination country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can monitor the status of your order at any time.
Address Changes
Please double-check your shipping address before placing your order. If you need to make a change, contact us within 24 hours, and we will do our best to accommodate your request.
Shipping Issues
If your order is delayed or missing, please contact us at marketing@zharova.com for assistance. Zharova is not responsible for lost or stolen packages, but our team will help guide you on how to proceed.
For any additional questions, please contact our customer service team. Thank you for choosing Zharova.
